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We're thrilled to connect with you. Whether you're exploring our services, need clarification, or simply want to say hello, we're here and ready to assist. Your feedback and inquiries are invaluable to us. Send us a message below and we’ll be in touch. 

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FAQs

We've compiled answers to some of the most commonly asked questions to provide you with quick and helpful information. Whether you're curious about shipping, returns, product details, or something different, you'll find concise explanations below. If you have any further inquiries, our dedicated support team is always ready to assist.

  • Do you have a physical store or showroom I can visit?

    Tingsea offers an online shopping experience, allowing you to effortlessly explore and order goods from anywhere you choose. While we don't operate a physical storefront, some of the vendors may have their own physical locations available for your convenience. You can utilize the "Email Vendor" option to inquire with the vendor directly. 

  • Do you offer discounts or promotions?

    At Tingsea, each vendor sets their own unique discounts and promotions. We encourage you to explore the diverse offerings from our vendors to discover their individual offers. This allows you to find the best deals that suit your needs and preferences across our platform.

  • What payment methods do you accept?

    At Tingsea, we exclusively process payments using credit or debit cards. We do not accept cash, or other payments through a third party. 

  • What are your shipping options and delivery times?

    Ting-Sea provides shipping to multiple islands. To confirm eligibility for shipping/delivery, please review the item's specific shipping criteria before making your purchase.

  • Can I get more details about a specific product?

    Should you require more information not provided on the description of the item, you can utilize the "Email Vendor" option to inquire with the vendor directly. 

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